Kathy Heil
Mar 8, 2019 7:31:56 AM

Having just attended the #CMAA19 World Conference in Nashville, I was not surprised to hear a few consistent themes that...

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Ed Heil
Feb 19, 2019 3:16:43 PM

Getting your club to buy into the idea of social media and starting a Facebook or Twitter account is challenging enough....

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Kathy Heil
Jan 30, 2019 11:41:05 AM

If you gave the health of your private club a letter grade for 2018, what would it be? For many clubs, 2018 felt like a...

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Ruth Glaser
Jan 15, 2019 1:46:10 PM

I did a little experiment recently. I wanted to know what people are Googling when looking into private club membership....

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Britt Laeger
Jan 7, 2019 12:00:25 PM

Few things feel better than getting an email or phone call from one of your favorite members with the contact information...

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Kathy Heil
Dec 19, 2018 1:12:15 PM

As the membership director of a private club, you wear many “hats” (that’s an understatement, right?). Most notably is...

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Ed Heil
Dec 13, 2018 7:00:00 AM

Proactive communication using social media and video kept the team at Pelican Isle Yacht Club ahead of the conversation...

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Julia Tiedt
Dec 5, 2018 3:04:15 PM

When was the last time you went to the second page of Google's search results? Can you even remember? My guess is that it...

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Ruth Glaser
Nov 27, 2018 2:59:14 PM

Do you have a mild twinge of terror six weeks before the start of a new season as you stare at a blank spreadsheet or...

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Britt Laeger
Nov 8, 2018 2:21:44 PM

Social media provides a platform for direct communication between your members, prospects, employees, and admirers....

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